Shipping policy
Overview
BackerGlow specializes in providing virtual software services designed to help customers increase website orders. As our services are entirely digital, no physical shipping or delivery is involved.
Service Delivery
- Instant Access: Once a service is purchased, customers will receive immediate access to the relevant tools and resources through their BackerGlow account.
- Email Confirmation: Customers will receive an email confirmation with details of their purchase and instructions for accessing the services.
Support and Assistance
- Customer Support: For any issues or questions regarding the services, customers can reach out to our support team at hi@backerglow.com.
- Service Availability: Our digital services are available 24/7, ensuring continuous support and assistance to our customers.
Refunds and Cancellations
Please refer to our Refund Policy for detailed information on cancellations and refunds.
Contact Us
For any questions regarding our logistics policy, please contact us at hi@backerglow.com.